Company History

Our story begins in 2007 when Vegas Ink & Toner opened as a franchise print cartridge and printer repair shop under the name Rapid Refill of Las Vegas. Our customers have come to know us for our prompt, many times same-day, delivery service, expert printer repair and of course, our name brand and eco-friendly compatible ink cartridges. In 2015 we moved away from the franchise to better serve our customers by adding additional services and features – and that list keeps growing through today! Most recently we moved our retail store to a more centralized location, providing easier access for walk-in customers and quicker delivery service. We are also expanding our product lineup to include printer sales.

Yana Vysotskaya

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Yana Vysotskaya


After moving to Las Vegas in 2012, Yana had a desire to become a part of the local business community and experience doing business locally. After a lengthy search, she decided Vegas Ink and Toner was a perfect match. Yana purchased the business in the summer of 2016. With more than 20 years of operational and management experience, Yana strives to provide our customers with the highest quality products and services at an affordable price every day.

Yana lives in Henderson with her husband and two children. She especially enjoys skiing, yoga, and training her Thai Ridgeback dog, Troy.

Favorite thing about Vegas: beautiful hiking parks like Valley of Fire and Red Rock Canyon

What’s in her coffee: just a little bit of milk

Matt Pencak

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Matt Pencak

General Manager

With more than 25 years of management experience, Matt manages operations at Vegas Ink & Toner. From diagnosing printer problems to selecting the products that best fit your print needs and budget, his expertise provides you with the best service for all your print needs – right now! Matt works diligently to ensure we maintain the largest inventory of ink and toner cartridges in the Las Vegas valley so we always have your cartridge in stock and you never miss a deadline.
Outside of work, Matt enjoys photography and playing the guitar.

Favorite thing about Vegas: the winter

What’s in his coffee: black coffee

What’s Matt’s #1 Print Tip? Don’t buy a printer just because it’s inexpensive. Think about your print needs before you buy. If you don’t need to print in color, don’t buy an ink jet printer. It will cost you more in the long run.

Diane North

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Diane North

Accounts Receivable/Sales Associate

Diane was born in Chicago and then lived in Southern California for over 30 years. In 2005, Diane and her husband Mike moved to Las Vegas. Diane has extensive experience as an Agency in-house underwriter for life, disability and long-term care insurance, as well as a wholesale credit manager. If you’re a customer of ours, you have most likely spoken to Diane on the phone, as she makes all follow-up customer satisfaction calls and AR collecting. Diane and Mike have a son and two grandchildren. She enjoys cooking (and eating!) Italian food. On the weekends, you can find Diane walking the desert or reading.

Favorite thing about Vegas: the weather

What’s in her coffee: any flavor Bailey’s and whipped cream

Yulia Vysotskaya

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Yulia Vysotskaya

Marketing Director

Yulia is the other half of this family business. She has been overseeing the marketing and community involvement in addition to operations while completing her Undergraduate Business degree. Yulia is inspired by Vegas Ink and Toner’s culture and its commitment to customer service, which make her job of highlighting the business’s strengths and values easy.
Yulia has recently moved back to Las Vegas after graduating from Babson College in May 2018. On the weekends, you can find her painting, going to concerts, or cooking.

Favorite thing about Vegas: the Fine Art Gallery exhibits at the Bellagio

What’s in her coffee: double shot espresso and milk!

Tina Creechley Reynolds

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Tina Creechley Reynolds

Delivery Driver

If you require a delivery from Vegas Ink and Toner, you will meet Tina! Tina is our trusted driver that makes sure your ink and toner is delivered to you or your office in a timely manner. She grew up in LaBelle, Florida before joining the United States Army in 1983. After a 10 year service, she ended up in Appleton, Wisconsin where she gained experience in the rich industrial field. She worked in factories and industrial plants while being a mother to our Lead Sales Associate, Ashley. Tina moved to Las Vegas to be closer to family. She has owned a karaoke business for 17 years and continues to give the gift of song in the evenings around the greater Las Vegas area and enjoys playing Keno at Skinny Dugans with her wife, Dee.

Favorite thing about Vegas: being surrounded by mountains, beautiful in all directions

What’s in her coffee: just black

Liz Gonzalez

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Customer Service

We are delighted to introduce our new team member Liz Gonzalez!

Liz is a happy mom to two wonderful boys. She likes reading and making arts and crafts in her spare time. She loves learning about the printing business so she can better serve our clients in finding the best option for their printing needs. Her ability to speak English and Spanish is also a great addition to our customer service.

“Liz is always busy helping customers or helping me in the office, very friendly and positive. I am very pleased to have her as a colleague,” says Matt, General Manager.