FAQ

Buyers who buy online including Amazon understand the pain of shopping online- no person to speak to with questions or requests, not being able to find the correct product, inaccurate product description, wasting time on returns, and etc.

We beat any quality, any price! You do not have to sacrifice the savings to buy locally. We offer different product options that fit every budget, guarantee their performance, and always have staff ready to assist. We deliver same-day if ordered before 11am M-F, including Las Vegas, North Las Vegas, Henderson, and Summerlin, and free over $50. Try us out and you won't be disappointed!

Buying the original brand (OEM)? Don't worry- we're an authorized reseller of most major brands including Brother, Canon, HP, Lexmark, and more. Our prices match or beat any major retailer and we have hundreds of sku's in stock in Las Vegas!

You can email orders@vegasinkandtoner.com, call 702-850-7703, or stop by our store at 6811 S. Eastern Ave. #102B Las Vegas, NV 89119. That's Warm Springs and Eastern.

We accept all major credit cards, including American Express, cash, checks, and ACH. For qualified customers, we also offer Net Terms.

Absolutely! We have served many agencies, including CCSD, USPS, USAF, and many more over many years. We gladly accept P-cards or Net30 terms.

We also work with numerous private and charter schools. If you'd like to receive your special education pricing, please email us at orders@vegasinkandtoner.com.

Non-profit organizations also qualify for special pricing tier and a tax-exemption when applicable. Please call or email us for more details.

We are confident the quality of our products will meet, if not exceed, your expectations. If you are not satisfied with your purchase, we promise a refund, credit, or exchange.

Any special order items, including repair parts, are mostly not returnable/refundable.

For all Original Brand (OEM) products, we honor the manufacturer warranty. You can contact us so our staff can look for exchange options or initiate the return process for you.

For all generic brand products, we offer a lifetime warranty. Simply let us know if you're not satisfied with the product, and we will refund, credit, or exchange the product.

Most special-order items, including repair items, are non-refundable.

Yes, we have prioritized the development of eco-friendly products throughout our entire Vegas Ink and Toner brand remanufactured collection. We invite you to learn more about our continuing Environmental Initiatives for our products, packaging, warehouses and more.

The easiest thing to do is bring in your empty inkjet and laser toner cartridges to our retail store. If you have more than a handful, please call our store first before dropping off.

Yes! Typically, Vegas Ink and Toner brand inkjet and laser toner cartridges are priced 20% to 50% below popular brand name products. Typical savings will vary based on your printer model.

No. The Magnuson-Moss Warranty Act prohibits the printer manufacturer from voiding the warranty because you use a refilled or remanufactured cartridge. Most printer manufacturers advise against using generic brand products. They don’t want to lose you as a customer for their supplies sales!

We used to over a decade ago! No one in Las Vegas offers the refill service as there are many affordable generic brand options. We also offer affordable generic brand options that fit your budget, so call us at 702-850-7703 to see what we might have. All our generic products come with our performance guarantee and exceptional local services!